The Old Custom House Hotel - Padstow

$$$$|View on mapPadstow, United Kingdom|
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The Old Custom House Hotel - Padstow
$$$$

Overview

Situated 5 minutes' walk from Stein's Deli, The Old Custom House Hotel Padstow has unique views of the courtyard. Located not far from the Prideaux Place Temple, this intimate hotel has an à la carte restaurant as well as a shared lounge, barbecue grills, and a hair salon onsite.

Location

Guests may find Padstow Fine Art in close proximity to the hotel, and BinTwo is about 100 metres away. The Old Custom House places you 1.7 km from Brea Beach. The property is also within a few blocks of North Cornish Coast. This 4-star hotel is 10 minutes' drive from Polzeath Beach.

Padstow Terminus bus stop is located nearby, in the immediate vicinity of the smoke-free accommodation.

Rooms

The Old Custom House Hotel offers 25 rooms, some of them feature a flat-screen TV with satellite channels, as well as comforts such as an iron with ironing board and air conditioning. A refrigerator, an oven, and glassware are also provided for self-catering. Most rooms at this Padstow hotel come with a separate toilet, as well as comforts including dryers and bath sheets.

Eat & Drink

The restaurant at this hotel serves seafood dishes. The Old Custom House Padstow invites guests to the lounge bar to relax with a drink. Offering British dishes, The Chough Bakery is situated a few moments from the accommodation.

Leisure & Business

For lovers of active pastime there is boating and fishing.

Good to know
Check-in/Check-out
from 16:00-21:00
from 08:00-11:00
Amenities
No parking available.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
The hotel The Old Custom House serves a full breakfast for free. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of rooms:25
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Self Catering
  • Room size:

    40 m²

  • Bed options:
    1 Double bed2 Single beds
  • Shower
Standard Double
  • Room size:

    16 m²

  • Bed options:
    1 Double bed
  • Shower
  • Heating
Signature Twin
  • Room size:

    16 m²

  • Bed options:
    2 Single beds
  • Shower
  • Heating
Show 3 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

TV

Flat-screen TV

Adults only
Kitchen facilities

Dryer

Electric kettle

Services

  • Pet amenities available
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Children

  • Children's menu

Room view

  • Street view
  • With view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about The Old Custom House Hotel

💵 Lowest room price 146 £
📏 Distance to centre 400 m
🗺️ Location rating 8.6
✈️ Distance to airport 17.9 km
🧳 Nearest airport Newquay, NQY

Location

Address
The address has been copied.
South Quay,, Padstow, United Kingdom, PL288BL
Map view
South Quay,, Padstow, United Kingdom, PL288BL
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
School Hill
Padstow Harbour
350 m
Aquarium
National Lobster Hatchery
20 m
Museum
Padstow Museum
340 m
Padstow Harbour South West Coast Path Walk
Padstow and Stepper Point Walk
450 m
Church
Church of St Petroc
420 m
Museum St. Clifton
Portside Gallery
170 m
Restaurant
Old Custom House Inn Restaurant
10 m
Restaurant
The Basement
50 m
Restaurant
The Harbour Inn
30 m
Restaurant
Cherry Trees Coffee House
110 m
Restaurant
St Petroc's Bistro
100 m
Restaurant
BinTwo
70 m
Restaurant
Pucelli's
100 m
Restaurant
Ruby's Bar
80 m
Restaurant
Embers Wood Fired Pizza
130 m

Reviews of The Old Custom House Hotel

8.5 /10
Great
1257 reviews
Verified reviews  
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What guests liked

powered by AI, based on real reviews

Spacious rooms with harbor views; quality breakfast; historic charm; central location near attractions and dining options.

Read more+

Top rated Location

Guests rate the Location 9/10

Categories:

Rooms and cleanliness7
Here's what guests said:
“Spacious rooms with bay windows, comfy beds, clean decor, and coffee pods provided.”
Location9
Here's what guests said:
“Prime location at the harbor, close to local attractions and dining options.”
Dining8
Here's what guests said:
“Breakfast includes local ingredients like smoked salmon; pub meals feature locally sourced items.”
Price and service7
Here's what guests said:
“Dining prices not detailed; staff highly rated for friendliness and efficiency.”
Our guests’ reviewsWrite a Review
  • C
    Christian
    United Kingdom
    left 1 review
    Wrote a review on 28 Jan
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining10.0
    9.0
    beautiful views
    beer battered fish

    The location was amazing with beautiful views, and the beer battered fish & chips at the pub were great.

    Twin Room
  • M
    Maurice
    United Kingdom
    Wrote a review on 25 Dec
    Great
    8.8

    It's incredible base for sightseeing and exploring Padstow. The units are individual, cosy.

  • S
    Samantha
    United Kingdom
    Wrote a review on 24 Dec
    Perfect
    9.0

    Very very good stay, as always. Tidy place, friendly service, excellent and accommodating staff. Stunning and incredible location in Padstow, close enough to pubs, the harbour front and the centre of Padstow. Also, right in the heart of the town. Plenty of brilliant food for meals.

  • R
    Richard
    United Kingdom
    Wrote a review on 23 Dec
    Perfect
    9.6

    Very good location, very clean, good breakfast and large rooms.

    The room was very hot and poorly ventilated (small window). There was also a strong smell of frying in the room.

  • W
    Walter
    United Kingdom
    Wrote a review on 25 Nov
    Great
    8.4

    Very good location and the very friendly service staff in the bistro. Breakfast selection is great. The bathroom was modernly renovated. The room was well renovated.

    The ceiling height of the room was low and therefore very hard to get used to, the French double bed was minimal.

  • T
    Trevor
    United Kingdom
    Wrote a review on 22 Nov
    Perfect
    9.6

    very centrally located, beautiful view of the harbour

  • A
    Andrew
    United Kingdom
    Wrote a review on 22 Nov
    Perfect
    9.8

    Situated directly in the centre, wonderful view of the harbour and river from room 8, exceptionally good mattresses and pillows, wonderfully slept

  • J
    Juliet
    United Kingdom
    left 1 review
    Wrote a review on 09 Oct
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service6.0
    Dining7.0
    8.0
    harbour view
    impersonal check-in

    Lovely views over the harbour from the room.

    The check-in process felt impersonal and could use improvement.

    Standard Double Room
  • M
    Margaret
    United Kingdom
    Wrote a review on 06 Oct
    Great
    8.2

    A modern bathroom, a beautiful maritime interior and the beautiful view from our room to the harbour have contributed a lot to the well-being of our guests.

    Unfortunately it was very loud in the summer evenings, as the room was located right above the entrance of the pub below. Various street musicians have contributed their share to the volume. There is a parking lot right next to the hotel, but it costs 8 pounds per day.

  • L
    Laurence
    United Kingdom
    left 5 reviews
    Wrote a review on 26 Sept
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining6.0
    8.0
    spacious room
    friendly staff
    good breakfast
    messy dining area

    Great room but dining needs work

    We stayed for 5 nights in a spacious room, super comfy. The staff were all cool and friendly . Breakfast on day 1 was awesome, but on day 2, it was pretty bland. The dinner service felt a bit disorganized, we had to find our own table. A cleaner table would've been great.

    Standard Double Room

FAQ about The Old Custom House

How far is The Old Custom House Hotel from the city centre?
Padstow city centre is reachable within a 5-minute walk from The Old Custom House Hotel.
What popular attractions are closest to the intimate The Old Custom House Hotel?
Guests of the intimate The Old Custom House Hotel can visit Padstow Fine Art (a 5-minute stroll from the accommodation), or Prideaux Place Temple Country House placed 8 minutes' walk away.
Is there a parking at The Old Custom House Hotel?
Guests of The Old Custom House Hotel can take advantage of a car park.
What is the earliest I can check-in at the Padstow hotel?
At the Padstow hotel, you can check in from 16:00 till 21:00 on the day of arrival.
What is the earliest and the latest I can check-out at the hotel?
At the hotel, you can check out from 08:00 till 11:00.
How much does it cost to stay at The Old Custom House Hotel?
The price for a room in The Old Custom House Hotel starts at £198.
What payment methods are available in the intimate The Old Custom House Hotel?
At the intimate The Old Custom House Hotel, you can pay using American Express, Mastercard, and Visa.
What room types are available at The Old Custom House Hotel?
Standard Double Room, Signature Twin Room, and Deluxe Queen Suite are among the room types available at The Old Custom House Hotel.
Which facilities are available in the intimate The Old Custom House Hotel?
Top locations of the intimate The Old Custom House Hotel include a shopping area and a storage for belongings, whereas guests' safety will be ensured with a luggage locker and a first aid kit.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room